Property and Maintenance Team Administration Coordinator

There to care. Here for good. 

Aged care is so important. Some people forget that. You don’t and neither do we. Because helping people is what we were born to do.
We’ve been a leading provider of aged care in communities across South Australia since 1953. That’s a long journey, and we’re proud of our stability and strength.

Now, we’re on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team.
Here, every moment matters and every client counts. And so do you.

Join us as a Property and Maintenance Team Administration Coordinator, and be there to care. 

A brighter future with Helping Hand, for older people and for you. 

Based in Salisbury South, as our Property & Maintenance Team Administration Coordinator, you will be responsible for supporting the Property & Maintenance team to deliver gardening & maintenance services to Helping Hand’s Home Care and Retirement Living clients.

The Property & Maintenance Team Administration Coordinator will collaborate closely with the Home Care and Retirement Living divisions, working alongside various Home Care service teams and coordination services to support Helping Hand's strategies and business objectives in these areas.

You’ll also make an impact by:

• Acting as the main contact for workforce management (WFM) inquiries, offering prompt assistance through phone calls and emails.
• Monitoring and coordinating incoming correspondence to the shared email inboxes and calendars during business hours.
• Supporting a culture that engages employees through communication, recognition, and collaboration.
• Initiating follow-up actions arising from meetings, reports, requests from internal and external stakeholders and coordinating in line with continuous improvement activities and reporting. 

What you’ll bring 

To succeed in this role, you will have:

• Strong understanding of business practices, policies, and priorities related to rostering and workforce management, along with expertise in rostering processes and best practices.
• A Certificate in Business Administration is highly desirable.
• Ability to efficiently manage administrative tasks and projects, including prioritizing work to meet deadlines. 
• Strong communication skills, both written and verbal, with experience in fast-paced environments and proficiency in using Windows-based software applications (Outlook, Word, Excel) and cloud-based technologies. 
• Demonstrate strong attention to detail with experience in handling sensitive and confidential information.
• Valid NDIS Worker Screening clearance or be willing to obtain one. 

You’ll stand out from the crowd if you have some of the following:

• Experience in Aged Care
• Knowledge of the legislative and quality requirements applicable to Aged Care

Please click the link below to view the position description:
Property & Maintenance Team Administration Coordinator Position Description

Salary Range : $70,000 to $75,000 (Plus Super), depending on experience

Why Helping Hand?

We get it - a role in aged care is more than just money. You don’t do it for the pat on the back. You do it because you know it matters - and at Helping Hand, you matter, too.

We truly care about how you are. Here are some of the things we hope you’ll love about working with us:

• We are who you are 

Here’s the thing. When good people come together, amazing things happen. At Helping Hand, you’ll find real support from teammates and managers who share your values and strength. They’ve been in your shoes - and they’ll always be just a phone call away to lend a helping hand.

• We are where you are 

As our Property and Maintenance Team Administration Coordinator you’ll know you’re contributing directly to a community you care about. And you’ll see your impact on the faces of the people you’re supporting.

• We care how you are  

In any job, how well you feel affects how well you work. And we take that very seriously. ​​We want you to feel as secure as you can. So, we’re proud that our people say they value the stability that comes with working for a well-established, growing organisation like us.

You’ll also enjoy a range of other benefits:

• Be part of a warm, friendly team that genuinely cares about you and your wellbeing
• Maximise your take-home pay by salary packaging up to $15,899 each year
• Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card
• Prioritise your health and wellbeing with discounted private health insurance.
• Get active with our Fitness Passport Program and enjoy discounted gym memberships for you and your family
• Access to an Employee Assistance Program (EAP)

Are you ready to lend a helping hand?

Join us at Helping Hand and help shape your future and ours. 

We will be reviewing applications as they are submitted and conducting interviews accordingly.

Apply online today, or to find out more please contact Howard Marsh  on 0419 667 438.

Current Helping Hand employees must notify their manager of their intent to apply. 

All applicants must have the right to work in Australia and hold relevant checks or be willing to obtain them. Successful candidates will be required to attend an induction session before commencing work.

Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.

Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.