Staffing Coordinator

There to care. Here for good. 

An exciting opportunity exists to join our Centralised Rostering team as a Staffing Coordinator. 

Here at Helping Hand we’ve been a leading provider of aged care in communities across South Australia since 1953. That’s a long journey, and we’re proud of our stability and strength.

Now, we’re on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team.

A brighter future with Helping Hand, for older people and for you. 

Based at our Tranmere Corporate Office, as our invaluable Staffing Coordinator, you will provide critical services to Helping Hand Residential Care Homes through the efficient and effective development and maintenance of the staffing roster and associated staffing processes. 

You’ll also make an impact by:

• Providing excellent customer service to our staff, customers, and visitors. Be prepared to go the extra mile, demonstrate our values every day and be a productive and effective member of the team.
• Developing and maintaining effective and efficient staff rosters for all site staff. This will include ensuring that shifts are assigned, modified, communicated and backfilled when required. The rosters must be managed in accordance with Helping Hand’s roster process, industrial requirements, financial parameters and in accordance with fair and equitable practices.
• Working with Residential Services Managers and Recruitment to ensure vacant shifts are advertised quickly and or offered to new permanent staff on appointment.
• Liaising with staff and managers regarding changes and updates to the roster to ensure the smooth day to day coordination of all rostering requirements.

What you’ll bring 

To succeed in this role, you will have:

• Previous experience in roster management and processes using an electronic roster system.
• Previous experience in a data entry role requiring accurate and timely record entry, using multiple data bases.
• Excellent organisational skills with ability to prioritise and complete work within established deadlines and a proactive approach to problem solving. 
• Excellent interpersonal and highly developed written communications skills. 
• Computer literacy particularly in the effective use of Microsoft office and related programs.
• Valid NDIS Worker Screening clearance or be willing to obtain one.

You’ll stand out from the crowd if you have some of the following:

• Certificate level qualification in Administration or related area.
• Demonstrated knowledge of awards or EBA’s and their application to roster management.
• Previous experience in recruitment and Human Resources processes.
• Knowledge of quality systems and reporting tools.

Please click the link below to view the position description:
Staffing Coordinator Position Description

Why Helping Hand?

Here at Helping Hand we truly care about how you are. Here are some of the things we hope you’ll love about working with us:

• We are who you are

At Helping Hand, you’ll find real support from teammates and managers who share your values and strengths.

• We are where you are

Helping Hand operates in over 20 communities across South Australia, where we were born and where our roots will always be.

• We care how you are

Be part of a kind, friendly team that genuinely cares about you and your wellbeing.

You’ll also enjoy a range of other benefits:

• Be part of a warm, friendly team that genuinely cares about you and your wellbeing.
• Maximise your take-home pay by salary packaging up to $15,899 each year.
• Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card.
• Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance Program.
• Get active with our Fitness Passport Program and enjoy discounted gym memberships for you and your family.
• Access to an Employee Assistance Program (EAP).

Are you ready to lend a helping hand?

Join us at Helping Hand and help shape your future and ours. 

We will be reviewing applications as they are submitted and conducting interviews accordingly.

Apply online today, or to find out more please contact the Recruitment Team on careers@helpinghand.org.au

Current Helping Hand employees must notify their manager of their intent to apply. 

All applicants must have the right to work in Australia and hold relevant checks or be willing to obtain them. Successful candidates will be required to attend an induction session before commencing work.

Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.

Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.