Recruitment and Onboarding Officer

There to care. Here for good. 

An exciting opportunity exists at our Home Care for a Recruitment and Onboarding Officer.

Here at Helping Hand we’ve been a leading provider of aged care in communities across South Australia since 1953. That’s a long journey, and we’re proud of our stability and strength.

Now, we’re on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team.

A brighter future with Helping Hand, for older people and for you.

Based at our Port Pirie office, as our Recruitment and Onboarding Officer, you will be responsible for recruiting, supporting, and onboarding care staff for the Home Care Division of Helping Hand. 

This role is responsible for recruiting care staff to fulfill the care needs of Helping Hand clients and to achieve the business's growth targets. 

You’ll also make an impact by:

• Building a positive organisational culture by conveying the organisation's values, mission, and vision to new employees.
• Assisting and mentoring new staff to deliver best practice services to clients through comprehensive induction and training.
• Maintaining effective communication with the workforce support team including rostering and other support functions.
• Initiating follow-up actions arising from meetings, reports, requests from internal / external stakeholders etc. and coordinating in line with continuous improvement activities and reporting.

What you’ll bring 

To succeed in this role, you will have:

• Certificate III in Aged Care or similar
• Experience in delivering recruitment and onboarding support within a service-oriented environment.
• Ability to manage diverse tasks in a fast-paced and ever-changing environment.
• Knowledge and understanding of the legislative and quality requirements applicable to Aged Care and similar industries, as well as those related to industrial relations and human resource practices.
• Strong interpersonal skills, demonstrated through effective written and verbal communication, with a proactive drive and initiative to suggest and implement necessary improvements through continuous improvement processes.
• Valid NDIS check or be willing to obtain one. 

 You’ll stand out from the crowd if you have some of the following: 

• Cert IV in Training & Assessment 
• Experience in the Aged Care or Disability support industries

Please click the link below to view the position description:
Recruitment and Onboarding Officer Position Description 

Why Helping Hand?

Here at Helping Hand we truly care about how you are. Here are some of the things we hope you’ll love about working with us:

• We are who you are

At Helping Hand, you’ll find real support from teammates and managers who share your values and strengths.

• We are where you are

Helping Hand operates in over 20 communities across South Australia, where we were born and where our roots will always be.

• We care how you are

Be part of a kind, friendly team that genuinely cares about you and your wellbeing.

You’ll also enjoy a range of other benefits:

• Be part of a warm, friendly team that genuinely cares about you and your wellbeing
• Maximise your take-home pay by salary packaging up to $15,899 each year
• Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card
• Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance Program
• Get active with our Fitness Passport Program and enjoy discounted gym memberships for you and your family
• Access to an Employee Assistance Program (EAP)

 Are you ready to lend a helping hand?

Join us at Helping Hand and help shape your future and ours. 

We will be reviewing applications as they are submitted and conducting interviews accordingly.

Apply online today, or to find out more please contact Jessica Hickey on 0484725111.

Current Helping Hand employees must notify their manager of their intent to apply. 

All applicants must have the right to work in Australia and hold relevant checks or be willing to obtain them. Successful candidates will be required to attend an induction session before commencing work.

Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.

Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.