Workforce Rostering Coordinator

There to care. Here for good. 

Aged care is so important. Some people forget that. You don’t and neither do we. Because helping people is what we were born to do.
We’ve been a leading provider of aged care in communities across South Australia since 1953. That’s a long journey, and we’re proud of our stability and strength.

Now, we’re on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team.
Here, every moment matters and every client counts. And so do you.

Join us as a Workforce Rostering Coordinator, and be there to care. 

A brighter future with Helping Hand, for older people and for you. 

Based in Salisbury South, Our Home Care Team is seeking a dynamic and experienced Workforce Rostering Coordinator to join our team on a permanent basis.

The Workforce Rostering Coordinator is responsible for the efficient and effective coordination of employee scheduling within the Home Care organisation. This role plays a crucial role in optimizing workforce utilization and ensuring that staffing levels align with operational needs. 

Our Workforce Rostering Coordinators establish and maintain both internal and external relationships to deliver on the Home Care divisions service objectives and are the key liaison between staff and the management team.  

What you’ll bring 

You will be a confident person who thrives in a busy environment and has a strong passion for providing exceptional customer service. No two days are the same in this role, and if you consider yourself a person that enjoys variety in your workday, this is the role for you! 

To succeed in this role, you will have:

• Experience in staff coordination, roster management using our electronic roster system
• High accuracy data entry and strong attention to detail
• Organisational skills and a proactive approach to problem solving
• Proven ability to think logically, interpret, assess, analyze, and review information
• Knowledge of awards and their application to rostering and workforce management
• Effective planning and time management skills in a high-volume work environment
• Computer proficiency in the operation of Windows based software applications (Outlook, Word, Excel) and cloud-based technologies.
• Experience in managing sensitive and confidential information
• A valid NDIS Worker Screening check or be willing to obtain one

You’ll stand out from the crowd if you have some of the following:

• Knowledge of the legislative and quality requirements applicable to Aged Care
• Experience working in Aged Care

Please click the link below to view the position description:
Workforce Rostering Coordinator Position Description

Why Helping Hand?

Here at Helping Hand we truly care about how you are. Here are some of the things we hope you’ll love about working with us:

• We are who you are
  At Helping Hand, you’ll find real support from teammates and managers who share your values and strengths.

• We are where you are
  Helping Hand operates in over 20 communities across South Australia, where we were born and where our roots will always be.

• We care how you are
  Be part of a kind, friendly team that genuinely cares about you and your wellbeing

You’ll also enjoy a range of other benefits:

• Be part of a warm, friendly team that genuinely cares about you and your wellbeing
• Maximise your take-home pay by salary packaging up to $15,899 each year
• Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card
• Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance Program
• Get active with our Fitness Passport Program and enjoy discounted gym memberships for you and your family
• Access to an Employee Assistance Program (EAP)

Are you ready to lend a helping hand?

Join us at Helping Hand and help shape your future and ours. 

We will be reviewing applications as they are submitted and conducting interviews accordingly.

Apply online today, or to find out more please contact Nikki Bugg on 0429 415 932.

Current Helping Hand employees must notify their manager of their intent to apply. 

All applicants must have the right to work in Australia and hold relevant checks or be willing to obtain them. Successful candidates will be required to attend an induction session before commencing work.

Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.

Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.